River Lee Cruises - Entertainment, Business and Pleasure Afloat

Booking Terms and Conditions
Click to see CruisesLady of Lee Booking Form, Pride of Lee Booking Form or Directions & Map
1. BOOKING A cruise is booked only when payment is received. A contract will then exist between Lee Valley Boat Centre Ltd (LVBC) and the person booking the ticket (The Hirer). While we will endeavour to seat parties close together this cannot always be guaranteed. We may also need small parties to share tables.
2. CANCELLATION If a cruise is cancelled by the Hirer up to 21 days before the cruise date, a refund will be made less a 10% administrative charge. If a cruise is cancelled with less than 21 days notice no refund will be made.
3. AVAILABILITY LVBC reserve the right to cancel a cruise, if circumstances beyond their control make it necessary. In such circumstances, if a suitable alternative cannot be provided all monies paid will be refunded and there will be no further claim against LVBC. LVBC reserves the right to use alternative craft on some trips.
4. MINORS Bookings can only be accepted by those over 18 years.
5. SAFETY The instructions of the captain and crew must be obeyed at all times. Passengers are only permitted in areas of the vessel designated for the purpose of passenger transport. Unruly behaviour likely to constitute a safety hazard will terminate the cruise wherever the vessel is located. Passengers may then be asked to leave the vessel and LVBC will have no further responsibility to return such passengers to the point of embarkment.


Used by permission of Jim Shead www.jim-shead.com

6. TIME OF ARRIVAL The cruise will depart at the scheduled time as far as practically possible. If the departure of the boat is delayed by the late arrival of passengers LVBC may have to reduce cruising time by an appropriate amount.
7. DURATION OF CRUISE Every effort will be made to conform to the stated duration of the cruise, but no liability can be accepted for variations in the duration of a cruise.
8. PERSONAL PROPERTY/INJURY LVBC can accept no responsibility for loss or damage of personal effects or for personal injury other than caused by negligence of LVBC.
9. DAMAGE TO CRAFT OR FITTINGS Any damage caused by passengers to the boat, its fittings or to third parties, will be charged to the Hirer.
10. CHILDREN Unaccompanied minors are not permitted as passengers. The safety of children is the responsibility of the accompanying adult.

Lee Valley Boat Centre Ltd reserve the right to change these cruises at short notice. Please phone to check on day of cruise.

We also cater for private hire: parties, receptions, jazz cruises, buffets, dinners etc.

PAYMENT
By Cheque (payable to 'Lee Valley Boat Centre Ltd') By Credit Card (most Credit and Debit cards accepted) A 2% CHARGE WILL BE MADE ON ALL CREDIT CARD PAYMENTS


Directions and Map

Access from M25 and A10: Take J25 off the M25 on to the A10, follow signs towards Hertford/Cambridge. Broxbourne is located off the A10. Take the A1170 exit and follow signs to Broxbourne. In the town centre, at the traffic lights, take a right turn on to B194 - Station Road, carry straight on to Nazeing New Road, turn right past the Leisure Pool into the Leisure Pool car park ‘Dolphin’ entrance and park in the first car park on your right.
Please note: The ‘Lady of Lee Valley’ DOES NOT pick up at either the Crown Pub or Boat Centre.

River Lee Cruises, Lee Valley Boat Centre, Old Nazeing Rd, Broxbourne, Herts EN10 6LX Tel 01992 462085

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